You are currently browsing the category archive for the ‘customer service’ category.

Needed a replacement ‘AG13’ battery for my cheapo Halfords bike computer. Happened to be picking up some items in B&Q – saw a button that looked the same called LR44 , could not recall the AG13 code, but dammit they look the same so I bought a 2-pack on spec.. (£2.98). Got home realised they were not same code… growl. Went into Kingston to buy food… looked for battery in several places but could not find one anywhere. Eventually dragged myself into Maplin… no luck, the assistant (looks up on computer and) said “discontinued”. Resign self to buying new device… 😦  

Drop in on a small independent electrical retailer on walk back and ask again.  Man says “Oh yes, you want  a ‘357’ . Same thing new code. Sell them all the time”  Deal! (£2.50 for one)  Get home. Look up code on Google…. Arghhhhhh… THEY ARE ALL THE F’ing SAME!  Yes, AG13 = A76 = LR44 = 357 

Feel like a wally for not checking before I buy (can get a 10 pack on t’internet for under £7) and feel crushed by complexity again. 

How come the world agrees on ‘AA’ & ‘AAA’ (for example)  but not on these button types?


The first posting on ‘things that should not have caught my eye’ 😉

Menu in a pub.

This menu is printed & laminated – so it is the same every day.

“Fresh Fish of the Day…. Cod in Batter”


Thank you: The Beach House, Greystones, Ireland.

Taking a day away from home we went ‘up town’ to Camden in North London (or is it really Camden Town?). Camden is famous for its market. That’s why we went really, looking for some goth gear for a party next year. We fell into the original “Doctor Marten’s” (DM) British Boot Company shop 5 minutes after arriving, and walked out with a pair of 8-hole DMs. Plenty of goth gear to be seen on the street and in the shops…all selling similar brands of – what was (IMHO) cheap (or not so cheap) – tat.

Had a great lunch at a pub we hadn’t been in before, The Hawley Arms. I would recommend it to anyone who finds themselves in the area. Friendly staff and good food, even table service! Unheard of in most of London. We have to go to Dublin to find that usually!

Good day out overall. 🙂

Our Loewe TV developed a fault on 21 Sep 2006. After a couple of visits the ‘local’ engineer had to take the set away. He initially applied for a replacement board but Loewe said none were available. So the set had to taken away so the board can be extracted & posted to Germany so it can have components replaced. Apparently, we hear now (after I again chased an update) that they do not even have the parts to do this in stock!!!

If they have any customer focus they need to set a date for the return of the board – OR – arrange for a replacement TV. We have been without that TV now for over 2 months.

Loewe.. get your act together.

On the book pile…

Nova Swing: John M Harrison.

My Flickr Photos

Blog Stats

  • 5,780 hits